Order Delivery
The delivery of the products in the country is done through the Fan Currier express courier service. The delivery conditions differ depending on the total
value of the order, the location where the delivery is made as well as the degree of the package.
The delivery time of the products in stock is 24 or 48 hours. Orders placed on Friday, Saturday or Sunday will be shipped on Monday.
Virtual Products or Services such as software licenses, activation codes, etc. will be delivered exclusively by e-mail after confirmation of payment by card or by bank transfer.
The Seller will ensure the proper packaging of the Products and will ensure the transmission of the accompanying documents.
Orders placed and confirmed from Monday to Friday until 15:00, can be delivered within a maximum of 48 hours, except when the delivery times are communicated to the Buyer by e-mail or telephone.
The Products and Services available on the Website www.frosbergdigital.ro are available only in Romania. For deliveries outside the borders, please send us a written request to office@frosbergdigital.ro
For Orders with values higher than 500 RON, the transport is free in the coverage area of Fan Currier.
For large products, with irregular shapes, very heavy that cannot be stacked, special transport fees are paid and will be communicated in writing before shipment, for each Product separately and its delivery address.
When placing the order, you can choose to check the package upon delivery. In this sense, you only need to specify this in the special field dedicated to comments of the ordered Product or Service.
The products in the package cannot be tested and in the case of orders with several products, if after opening the package on delivery you will want to give up one of the products, the entire order will have to be returned.
Upon delivery of the Order, the Buyer has the obligation to check whether the Products received correspond to those ordered. Any discrepancy must be reported within a maximum of 5 days from the delivery of the order. After this time, the notifications will no longer be considered.